BMW Connected Drive

BMW CONNECTED DRIVE.

SERVICES & PRODUCTS

The digital products and connected services from BMW ConnectedDrive offer you a wide range of useful functions. Smart and innovative to make your life easier.

(BMW ConnectedDrive Services and feature availability dependent on model and specification. Not all features are available for all models. Costs may apply.)

TOP HIGHLIGHTS OF BMW CONNECTED DRIVE.

  • Keep yours BMW up to date with regular software updates.
  • Transfer software upgrades to your vehicle via the My BMW App or download and install them directly via the vehicle’s SIM card.
  • Flexible booking of additional functions at a later date.
  • Fully integrated user experience in an ultra most modern design. 
  • Completely new interior experience with sensor technology and artificial intelligence. 
  • Intuitive and natural interaction between driver and vehicle. 
  • New design with intuitive user guidance and smart functions.
  • Check vehicle status.
  • Send destination to car.
  • Locate vehicle via smartphone. 
  • Have you own personal assistant always on board.
  • Communicate with your BMW naturally. 
  • Control the car’s functions comfortably via voice command.
  • Find out everything about the vehicle and get to know your BMW better. 
  • Proactive Care is our new service promise.  
  • Peace of mind and hassle-free support.
  • Remote diagnostics and repair.
  • Integrated into your digital environment.
  • Direct assistance from BMW experts using original BMW parts.

ON THE ROAD WITH YOUR FAVORITE APPS.

  • Use Alexa in the car as conveniently as you’re used to from home.
  • Access many practical functions of the voice assistant. 
  • For example, stream music, ask questions, write calendar entries, or control compatible smartphone devices. 
*Amazon, Alexa, and all related brand names are trademarks of Amazon.com, Inc. or its affiliates. 
  • Use smartphone functions comfortably and safely in the car.
  • Access to music, media, or messaging apps.
  • Wireless integration of Android Auto™ into the vehicle cockpit.
  • Interaction with Google Assistant via voice control in your BMW.  
  • Use your iPhone functions while driving.
  • Wireless and complete display of your iPhone content via vehicle displays. 
  • Convenient access to apps such as Apple Music, iMessage, telephony, Siri, Apple Maps, or selected third-party apps, e.g. Spotify* or Google Maps in the car.
*A paid Spotify premium subscription is required. 
  • Unlimited music streaming via the vehicle’s built-in SIM card.
  • Access up to 30 songs via BMW music partner Spotify*.
  • Simply scan the QR code on your BMW’s control display, log in to the Spotify website via Smartphone and enjoy your favourite music.
*A paid Spotify premium subscription is required. 

ON THE MOVE WITH SMART SUPPORT.

BMW DIGITAL KEY.

  • Turn your smartphone into a digital key
  • Lock and unlock your BMW and even start it without the physical key
  • Create a BMW Digital Key via My BMW App and store it on a compatible iPhone
  • Authorise up to five additional people to use your BMW

BOOKABLE FUNCTIONS**.

With the growing range of BMW ConnectedDrive Upgrades**, you can equip your BMW with new vehicle functions exactly when you need them. For example, would you like to add Driving Assistant Plus to your BMW iX or BMW 7 Series at a later date? The steering wheel heating in the BMW 2 Series Active Tourer? Then you can do this quickly and easily over the air via the ConnectedDrive Store – if you like, even for a term of between one month and three years, or for lifetime.

** Range, prerequisites and availability vary according to model, equipment and country.
  • Convenient assistance on the road in your BMW.
  • Support all your needs at the touch of a button.
  • Helps for example with hotel or restaurant reservations or finding an ATM on request.
  • Payment via the Concierge Service is also possible.
  • Allows video recording of the vehicle environment while driving.
  • Playback of the video on the central control display.
  • Optional USB export of the video to a mobile device.
  • Recording of vehicle information such as speed and GPS position during video recording.
  • Convenient navigation with easy destination entry.
  • Accurately predicted arrival times and extremely fast route calculation.
  • Connected Parking takes you to the next free parking space near your designation. 
  • Navigation instructions in the camera image of the road on the Control Display thanks to Augmented View.

FAQ: THE MOST IMPORTANT QUESTIONS AND ANSWERS ABOUT BMW CONNECTED DRIVE.

BMW ConnectedDrive comprises all digital services that intelligently connect the vehicle with the outside world. In addition to telematics services, these also include driver assistance systems, connections for mobile devices, as well as entertainment offerings and traffic services.
Prerequisites for using ConnectedDrive:
 

  • Your vehicle has a permanently installed and active SIM card.
  • You have a BMW ID.
  • You have added your vehicle to your BMW ID.
     

Tip: Download the My BMW App to make the most of the services offered. With the app, you can, for example, plan your trips and send the destination to your BMW in advance.

In BMW vehicles from 2013, a SIM card is permanently installed and always active. This SIM card is the basic prerequisite for the use of ConnectedDrive as well as the fulfillment of legal requirements such as the legal emergency call.


For the provision of ConnectedDrive services such as BMW Intelligent Emergency Call, Concierge Service, Teleservice, etc., data is exchanged between the vehicle and BMW via the mobile network and processed at BMW for service provision.

For more detailed information on which data is involved in each individual case, please refer to the legal information on data protection.

If you do not want to use the ConnectedDrive offers, you can have your SIM card deactivated. Please contact your BMW dealer for this purpose.

In addition to an active SIM card, you need a BMW ID to access all BMW ConnectedDrive services.

  • Save your vehicles and configurations.
  • Book and use ConnectedDrive services.
  • Maintain your profile data.


After creating a BMW ID, you have the option to add your vehicle to your BMW ID and use the BMW ConnectedDrive range of services.  

Requirements for adding your vehicle to your BMW ID are an active SIM card and a BMW ID (registration).
Adding the vehicle gives you the ability to view your vehicle in the My BMW App or My BMW portal and use digital services*, such as:

  • Check vehicle status
  • Send destination to vehicle
  • View the last known location via smartphone
  • BMW Digital Key
  • and much more!

For more information on the individual services, use our information offer on the ConnectedDrive overview page.

*depending on the vehicle

ConnectedDrive services are available in many countries around the world. Depending on the market, the range of services may vary from country to country. Depending on the region, you can also use the services across countries, e.g. within Europe.